Privacy Policy

The purpose of this policy is to explain to you how we — Isotoma — process, handle and protect your personal information while you browse or use this website.

Terms we use in this document:

  • “I”, “our”, “us”, or “we” refer to Isotoma Limited (our company details are in the footer on every page)
  • “You”, or “the user” refer to the person using this website
  • “GDPR” means the General Data Protection Act 2018, an Act of Parliament in the UK
  • “PECR” means Privacy and Electronic Communications Regulation
  • “ICO” means the Information Commissioner’s Office — an independent body in the UK that safeguards individual privacy

Processing of your personal data

Under the terms defined by GDPR we control and process personal information about you electronically using the following lawful bases.

Lawful basis: Consent

The reason we use this basis: To provide you with access to the information and features on this website, including helping us analyse its effectiveness for our business.

We process your information in the following ways: We use Google Analytics and associated Google tools to understand site usage. Where you submit information through our contact form. We use to process that submission to us. Cookies are used on the site to enable these uses.

Data retention period: We will continue to process your information unless you withdraw consent or it is determined your consent no longer exists.

Sharing your information: We do not share your information with third parties without your prior consent.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in detail on the ICO website.

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • The right not to be subject to automated decision making, including profiling

You also have the right to complain to the ICO if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.


We use cookies on our website to give you the best possible experience.

Cookies are small files saved to your hard drive that track, save and store information about the interactions and use of our website. This helps us manage access, enable commenting and provide a tailored experience.

If you don’t want to use cookies, you can change the settings in your web browser to block cookies from our website.

One of the cookies we use is provided by Google Analytics to help track how our website is working. It monitors engagement and usage of the website but doesn’t store, save or collect any personal information. You can read Google’s privacy policy to find out more about how Google uses the information it collects about you.

Personal details

If you fill in your details using any of the forms on our website, we’ll make sure we keep your personal information private and secure, and we will only use it in context with your enquiry. Our processes are fully compliant with UK privacy laws.

Email newsletter

If you give us your email address, we may send you our email newsletter or other content we think is relevant to you. You can unsubscribe from these communications at any time using the preference management links at the bottom of the email.

Our email marketing may contain tracking facilities. Subscriber activity is tracked and stored for future analysis and evaluation. The kind of thing we look at includes the opening of emails, forwarding of emails, clicking of links within our emails, as well as the times, dates and frequency of activity. We do this to refine future email campaigns and make sure our emails are as relevant and useful as possible.

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